Locker clean out

SAIT has outlined a coordinated approach to give students the opportunity to come on campus between Tuesday, March 24 and Friday, March 27 to empty their lockers. Please see details in the FAQ under the Current students section. 

We ask students observe the process and timing outlined. Consistent with the public health need to move to online class delivery, we are using this process to manage individuals and traffic on campus out of an abundance of caution.

How to contact the Office of the Registrar

As a precaution over concerns about COVID-19, SAIT has closed the in-person desk of the  Office of the Registrar until further notice. We have three contact options for you.

Speak with an agent:

Call 403.284.7248 during regular office hours

(Mo, Tu, Thu, Fri 8:30 am – 4:30 pm / Wed  9:00 am – 4:30 pm / Closed weekend and statutory holidays)


Create a service inquiry:

Fill out our Fresh Desk support form and you’ll be contacted by email.


Knowledge Base:

Use the Freshdesk Knowledge Base to find quick answers to common questions.

Here are a few things to know about withdrawals and cancellations:

  • If you are calling with questions about a program that is continuing and moving online, you will receive an email from your academic chair or faculty member. If you have any specific course or program related questions, please reply to their email with your inquiry.
  • If you received a message indicating your course has been cancelled and a refund will be provided, SAIT will process this automatically and you do not have to call us. Given the circumstance and volume, we are doing our best to ensure a refund occurs within four to six weeks. This applies to all programs that have been cancelled, including Continuing Education and apprenticeships.
  • Apprentices: You will hear from SAIT faculty today.  AIT has information posted online and they issued their email late last night to currently enrolled apprentices and those registered through to June 2020.